Community Management
We don't just manage servers; we build digital tribes. Turn your MENA player base into a loyal, self-sustaining ecosystem.
What We Do
Arab gamers are inherently social and deeply collectivist. They don't just play games; they inhabit them. We build and manage high-energy communities that feel like a digital hangout. We move beyond basic moderation by utilizing native speakers who understand the nuances of Khaleeji, Egyptian, and Levantine dialects, ensuring that your community feels heard, understood, and respected in their own language.
Key Deliverables
Native Dialect Moderation: 24/7 coverage by speakers of local dialects (KSA/UAE/Egypt).
Discord Architecture: Setting up roles, bots, and channels optimized for Arab user behaviors.
Live Ops & Events: Hosting tournaments, quizzes, and "Game Nights" to spike engagement.
VIP/Whale Concierge: Dedicated channels and support for high-value players.
Sentiment Analysis: Weekly reports translating user "noise" into actionable dev feedback.
Crisis Management: De-escalating issues before they hit Twitter/X.
How We Work
The Kick - Setup:
Structuring your Discord/Socials to encourage interaction while preventing spam.
The Spark - Engagement:
The Shield - Moderation:
Protecting the community vibe using culturally aware human moderation + automated bots.
The Loop - Reporting:
We tell you exactly what your players love (and hate) so you can update faster.
Why It Matters
Trust = Revenue: Players spend more in environments where they feel safe and recognized.
The "Whale" Connection: High-spenders in MENA expect VIP treatment and direct lines of communication.
Cultural Defense: Native moderators who can distinguish between friendly slang and actual toxicity.